Privacy Policy

1. Introduction

Kelviro Zaneris ("we", "us", or "our") respects your privacy and is committed to protecting any information you share with us. This policy describes the types of information we may collect, how we use it, who we share it with, and the choices available to you regarding your data.

2. Information We Collect

We may collect the following categories of information:

• Account information — name, email address, and credentials provided when you register or request access to our services.
• Usage data — information about how you interact with our website and tools, including pages visited, features used, and timestamps.
• Device and technical data — browser type, operating system, IP address, and similar diagnostic information.
• Content you provide — data, files, or inputs you submit to our platform for analysis purposes.
• Communications — information you provide when you contact us for support or inquiries.

3. How We Use Information

We use collected information for purposes including:

• Providing, operating, and maintaining our services and analysis tools.
• Responding to inquiries, support requests, and account-related communications.
• Improving functionality, performance, and user experience of our platform.
• Monitoring for security, fraud prevention, and compliance with our terms.
• Sending service updates, where you have not opted out of such communications.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on grounds such as your consent, the necessity of processing to perform a contract with you, compliance with legal obligations, and our legitimate interests in operating and improving our services.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who support our infrastructure, hosting, analytics, or customer support functions, under appropriate confidentiality obligations.
• Professional advisors, where necessary for legal, accounting, or compliance purposes.
• Authorities, where required to comply with applicable law, regulation, or valid legal process.
• A successor entity, in the event of a merger, acquisition, or sale of business assets, subject to continued protection of your information.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

7. Data Security

We implement administrative, technical, and organisational measures designed to protect information against unauthorised access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to operate core functionality, remember preferences, and understand usage patterns. You can control cookie settings through your browser; disabling cookies may affect some features of our services.

9. International Data Transfers

If information is transferred across borders, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a portable copy of your information.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our services are not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their respective privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically for the latest information.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page. We will endeavour to respond to your inquiry in a timely manner.